These Terms of Service explain the rules and conditions that apply when you visit, browse or purchase from ROI‑EVENTS. By using our website or placing an order, you agree to these terms and the policies referenced below.

Overview

This website is operated by ROI‑EVENTS. Throughout the website, “we,” “us” and “our” refer to ROI‑EVENTS.

By accessing our website, browsing our products or purchasing from us, you agree to comply with these Terms of Service and the policies referenced on this website. If you do not agree, please do not use the website.

Online Store Terms

You may use this website only for lawful purposes and in accordance with these Terms of Service.

You may not use our products, services, website content or store features for any unlawful, fraudulent, abusive or unauthorized purpose. You are responsible for ensuring that information you provide when placing an order is accurate, complete and current.

Product Information

We aim to present product descriptions, images, available sizes, colors, materials, features and other information as accurately as reasonably possible.

ROI‑EVENTS offers sportswear, activewear, outdoor clothing, jackets, T-shirts, pants, sweaters, sport sets, sleepwear and related apparel. Product-specific details vary by style; please review the relevant product page before ordering.

Actual appearance may vary slightly because of screen settings, lighting, normal manufacturing variation or other reasonable differences. Product availability may change without notice.

Prices and Payments

Prices are shown in the currency displayed by the store and may change from time to time. The price that applies to an order is the price displayed at checkout when the order is submitted, subject to correction of clear errors where permitted by law.

Applicable shipping charges, taxes, discounts and other costs will be shown during checkout before purchase where applicable. Payment must be successfully authorized before an order can be processed.

Orders

After placing an order, you may receive an order confirmation using the contact information provided at checkout. An automated confirmation does not prevent reasonable review before fulfillment.

We may refuse or cancel an order when reasonably necessary, including suspected fraud, payment problems, a clear pricing error, product unavailability or materially incorrect customer information. If we cancel an order after collecting payment, the applicable refund will be returned to the original payment method.

Shipping and Delivery

ROI‑EVENTS currently ships within the United States. Orders are typically processed within 2–3 business days before shipment. Business days do not include weekends or U.S. public holidays.

Shipping availability, charges, tracking and delivery estimates are explained in our Shipping Policy. Delivery dates are estimates unless expressly stated otherwise.

Returns, Refunds and Exchanges

Eligible return requests must be made within 30 days from the date of delivery. Eligibility requirements, return shipping responsibility, exchanges and refund processing times are governed by our Refund & Returns Policy.

Do not send an item to our business address or any other address before contacting us and receiving return instructions.

Customer Information

You agree to provide accurate and complete information when placing an order or communicating with us. This includes your name, billing information, delivery address, email address and telephone number where required.

We are not responsible for delays or delivery issues caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

Website Content

Unless otherwise stated, text, graphics, branding, layouts and other original materials on this website are provided for use in connection with the ROI‑EVENTS store.

You may not reproduce, distribute, modify, republish or commercially exploit our original website content without permission, except where permitted by applicable law.

Third-Party Services and Links

Our website may use third-party providers for hosting, payment processing, shipping, analytics and other store functions. Those providers may operate under their own terms and privacy policies.

External links may be provided for convenience and do not necessarily indicate endorsement or affiliation. We are not responsible for third-party websites or services outside our control.

Prohibited Uses

You may not use the website to:

• Engage in unlawful or fraudulent activity.
• Interfere with the security or operation of the website.
• Introduce malware, viruses or harmful code.
• Collect information about other users without authorization.
• Misrepresent your identity or payment information.
• Violate applicable laws or regulations.

Disclaimer and Liability

We make reasonable efforts to keep the website accurate and available, but we do not guarantee that every feature, description, price or page will always be entirely free from temporary errors or interruptions.

To the extent permitted by applicable law, ROI‑EVENTS will not be liable for indirect, incidental, special or consequential losses arising from use of this website or products purchased through it. Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service when our business practices, website, services or legal requirements change. Updated terms become effective when published on this website unless otherwise stated.

OTHER STORE POLICIES

Contact Us

Email

support@roi-events.com

Phone

+1 775-253-2300

Business hours

Monday–Friday, 9:00 AM–5:00 PM ET

Response time

We aim to respond within 1–2 business days.

Business

ROI‑EVENTS

Address

21 Dundee Road, Office A-3
Wheeling, Illinois 60090
United States

Last updated: September 18, 2026